RETURNS All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. RETURN PROCESS To return an item, please email customer service at info@kjrinteriordesigns.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address: Kjr Interior Designs Attn: ReturnsRMA #__________ __________, __________ United States Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. REFUNDS After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. EXCEPTIONS For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. Please Note ● Sale items are FINAL SALE and cannot be returned. QUESTIONS If you have any questions concerning our return policy, please contact us at:602-666-1285 info@kjrinteriordesigns.com